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On the Cusp in North Carolina

Technology, the quadruple aim, and the ambitious goals of the “lab state”. The North Carolina Department of Health and Human Services is preparing to ask the federal Centers for Medicare and Medicaid Services for approval of an ambitious plan to…
Heidi Amrine
June 2, 2016
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New York State Medicaid

The growing complexity of health care and the age-old strategies we’re still electing to use. Last year, the state of New York awarded a five-year, $564.9m contract to the Xerox corporation for the modernization of its state Medicaid claims processing…
Heidi Amrine
May 17, 2016
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California Medicaid and Xerox

What went wrong for Medi-Cal and how to avoid “copying” the calamity. Nearly 10 years and $9 million later, Medi-Cal (California’s Medicaid) pulled the plug on their Medicaid Management Information System (MMIS) modernization project with the Xerox Corporation. The project…
Heidi Amrine
May 5, 2016